Shipping and Returns
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order.
Shipping is a flat rate of $8.50 across Canada. Shipping for purchases over $150 are on the house! Shipping in the United States is a flat rate of $16.50. Please email for other international shipping rates.
You will be notified when your order has been shipped via email along with a delivery date estimate and tracking number. Please allow 3-5 business days for processing your order.